efusion business

Top 10 Business PBX Phone System Features

Telaustralias ten most popular PBX features

Voicemail Its certainly one of the most popular question that can also order by phone voice mail systems. Save time and money in hand, and messages you can use your resources more efficiently. Is no longer incorrect or missed calls. ? Same as those used in the mobile phone on a PABX telephone system with voice callers to tell you what they hear an ant. Like a cell phone answering machine, telephone answering machine allows callers to say what they want. Most PABX telephone systems allow you to share, who can or can not use voice … her choice. Alcatel PABX telephone systems, voice mail, all systems, while some other brands are available at an additional cost. http://www.telaustralia.com.au/phone_systems/alcatel_pabx_phone_systems
2 Digital hands-free phones are also very popular
handsfree speaker [oil stones come from most Business Phone Systems. Can you wait on hold, dial a number without picking up the phone, call a conference call to share with others in your office or you can still use the PC as the debate, speaks of the caller . All {PABX telephone systems manufacturers have models that the speaker functions. If the speaker phones on your list, make sure you configure them in organizing a tender. Some of the suppliers to quote you the cheapest phones available, at the expense of later update.
3 Music or message on hold
with music or messages on hold on hold (MOH) will get your mind greeting or message while waiting for a call queue or the call is transferred, and a t wait to be picked up. Operating day and night greetings, your company has different messages at different times, depending on whether open or not, and help ensure you never miss a call. During peak hours, when the call is not answered in the system answers the call for you and your partner to welcome message. Depending on the PBX and the type of phone you have (ISDN effective), some systems have the possibility of the answer and more than one call at a time. Telaustralia ensure that the phone system is programmed to suit your needs. Make sure you clearly define what you about PBX Scope document to. If the defendant about a PBX phone systems are the MOH as a standard integration.
4 The ability to transfer calls – sounds easy right?
Sounds easy, but if you do not have the right kind of lines combined with a PBX phone system to meet the needs of this function can not meet your needs .. Ideally, ISDN 2 and ISDN 10/20/30 Direct Indial with DID number range, so it can function better during peak hours. Phone System Each manufacturer has its own way of dealing with call forwarding, so it is important that you check this simple but important task more efficiently handled.
5 Greeting – your customer presentation of your company
This function is often one of the hardest, or try to right the PBX phone available. Much of the company to take a shortcut and instead to save this message for themselves on getting professional … .. and not really much nailed. Day and night the time greeting messages to your company not to miss important calls made. If the calls are not answered within a certain number of rings on the greeting is “Thanks for calling, the call is important to you and we will soon”, etc. depending on the type of PBX phone system and telephone lines (ISDN effective) , some systems have the capability of response and with more than one call at a time. ?
6 Auto Attendant – to be treated a lot of calls?
Auto Attendant for routing calls directly to the right place, without a receptionist. For example, press 1 sales, 2 and 3 of the accounts of the customer. This allows you to save money on the cost of the reception and everything you can to reduce the waiting customers by placing them directly to his area where they want to go, but beware. Many callers do not want to do business with this, so it is very important to proper use.

7 Speed ​​dial phones dialing in 2 forms .. Basic make up the handset and PC-based CTI software that allows you to choose songs from your desktop, the phone book. Most PABX Telephone System manufacturers have phones that allow that can add up to 100 presets directly. Most standard phones will be between 6 and 24 buttons that can be used for speed dialing. Most of our customers get the handsets with between 6 and 10 Speed ​​Dial, the company PBX for digital mobile phones. Check out the various LG, Alcatel and Samsung PBX phones http://www.telaustralia.com.au/phone_systems
8 Headset Compatibility
More and more customers ask for wireless and corded headsets. Wireless headphones are usually Bluetooth or DECT. DECT offers grater range of motion and is compatible with blue tooth grater range of products such as mobile phones and PABX telephone system with multiple personalities (Plantronics), several pairs you can make calls to switch from the PABX and mobile phones
9 Conference calls
The conference call will also be two levels. 1 uses the speaker is the normal size of the firm, while the larger and more expensive option and using the microphone and even the direction of the video. If you have a conference callers to a larger conference, the vendor that obtaining a loan, so you can borrow what you need advice.
10 Phone System Software
a wide range of supporting software is now available for a PABX telephone support. Call accounting software allows hotels to guest fees for phone calls, CTI software enables the integration of telephone directories, call management software for inbound and outbound call center call quality monitoring, call recording and detailed statistical analysis to provide. Make sure you advise your supplier customer needs, where the definition of a PABX telephone system you need.

Tony Dunphy is a Managing Director Australian Business Phone Company Telaustralia www.telaustralia.com.au